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Full Cancellation Policy

After realizing that every single retreat seemed to have its own complex cancellation policy, we decided to standardize retreat cancellation policies.

We want things to be as simple as possible. Having 3,456 different cancellation policies, all with different rules and conditions is just not simple.

3 Standardized, 1 Custom
We define 4 cancellation policies that apply to all retreats purchased on our site. 3 standardized policies and 1 custom policy.

We encourage all hosts to choose one of the 3 standardized policies, though we recognize that you can’t fit everything and everyone into neat little boxes.

Here they are:

Free
100% deposit refund for cancellation 1+ days before the retreat start date.
The remaining balance is due upon arrival.

If paid at the time of booking, a full refund of the remaining balance is available up to the day before your retreat start date.

Please note: For deposit and remaining balance amounts, refer to your booking summary email.

Flexible
100% deposit refund for cancellation 30+ days before retreat start date.
50% deposit refund for cancellation 15-29 days before retreat start date.
0% deposit refund for cancellation 0-14 days before retreat start date.
The remaining balance is due upon arrival.

If paid at the time of booking, a full refund of the remaining balance is available up to the day before your retreat start date.

Please note: For deposit and remaining balance amounts, please refer to your booking summary email.

Moderate
Deposit

100% deposit refund for cancellation 60+ days before retreat start date.
50% deposit refund for cancellation 30-59 days before retreat start date.
0% deposit refund for cancellation 0-29 days before retreat start date.
Remaining Balance

Remaining balance is due 30 days before the retreat start date.
If paid at the time of booking, a full refund of the remaining balance is available up to 30 days before your retreat start date.
If you cancel 0-29 days before your retreat start date remaining balance is not refundable
Please note: For deposit and remaining balance amounts, please refer to your booking summary email.

Custom
Defined by the retreat owner.
Cancellation Info
When purchasing a retreat through our site, one of these respective cancellation policies will apply to your purchase.

Before purchasing a retreat, it is your responsibility to thoroughly read and understand each cancellation policy, and to clearly know which policy has been chosen by each respective retreat.

We know that sometimes things comes up, and unexpected events happen that can keep you from going on a trip you’ve planned. If you’re totally sure you aren’t able to make it to the retreat, the best thing you can do is cancel. Then, it’s always nice to reach out to the retreat owner as a courtesy. We’ll inform them either way, so it’s up to you if you want to make the personal connection.

Our Intention
It’s our intention to make things as simple as possible for anyone who wants to go on a retreat, while balancing the administrative and business realities of those who run retreats.

To cancel your retreat:
Click your name in the top-right corner of healingbody.energy
Select Trips
Next to the booking you want to cancel, click Edit
Read the details of the retreat and make sure you understand the specific cancellation policy of this booking.
Click Cancel
On the confirmation pop up, click on “I’d like to cancel”
Cancellation Disputes
In the case of a dispute, it must be reported to us within 24 hours. If necessary, we may help mediate the situation at our discretion. We have final say in all disputes over cancellations.

But of course our first request is for both parties to solve the issue themselves first. This is done by approaching any that comes up with understanding, flexibility, compassion, and forgiveness.

From that place, a solution can always be found.

Made with love
HealingbodyEnergy
WHO ARE WE?

We are a team of yogis who came together to put our energy into making the world a better place by connecting you with life-changing yoga retreats, meditation retreats, wellness retreats, and yoga teacher trainings. We are all about spreading love!

WHY CHOOSE US?

We aren’t just a business, we are family. When you book with us, you can be sure that your experience will be full of love, security, understanding, and joy every step of the way. From helping you find the perfect retreat to taking care of you when things go wrong, we treat you like family.

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